Reporting 2021

EUROGATE

Reporting on non-financial performance indicators

For EUROGATE, sustainability means, above all, ensuring the future viability of the corporate Group. Within the scope of its business activities and on the basis of internal processes, EUROGATE gives equal consideration to economic efficiency, environmental protection and social responsibility. Compliance with laws and internal policies and guidelines forms the natural basic prerequisite for day-to-day business operations.

Efficient port operations are key to enabling the EUROGATE Group companies to ensure that its customers benefit from reliable goods transport. This is vital because the container terminals are hubs of international trade. At the same time, EUROGATE strengthens the local economy and provides jobs. Its business activities impact on both people and the environment, for example through the Group’s consumption of resources.

The material non-financial key performance indicators for EUROGATE are environmental matters (energy consumption and greenhouse gas emissions/CO2), employee matters (occupational health and safety), anti-corruption and anti-bribery as well as IT security.

Environmental topics – energy consumption and greenhouse gas emissions (CO2)

Energy consumption is a key performance indicator in resource management and has a direct impact on incurred costs, and hence on financial performance.

Significant non-financial performance indicator – KPI relevant to management:
— Energy consumption in megawatt hours*

The energy consumption is regularly monitored. Table 1 shows the current status of target attainment.

Greenhouse gas emissions (CO2) at EUROGATE are controlled via energy input. A management approach does not exist. The tax legislation for CO2 introduced in 2020 will have a negative impact of approximately EUR 1.5 million on the business performance based on the diesel consumption in 2021.

Significant non-financial performance indicator – relevant KPI:
— Development CO2 emissions in metric tons**

CO2 emissions are regularly monitored. Table 2 shows the current status of target attainment.

Table 1: current status of target attainment

Target Lower energy consumption
Status 2020 420,180 MWh (of which 12,418 MWh renewables)
Status 2021 435,999 MWh (of which 12,376 MWh renewables)
Comment There was a slight increase in energy consumption in the 2021 financial year. This is attributable to the recovery in container throughput and the associated higher handling volume compared to the previous year. The container throughput and workload at the terminals was lower overall in the previous year due to the COVID-19 pandemic, which had a corresponding effect on energy consumption. Energy consumption has risen disproportionately in relation to the increase in handling volume. In the 2021 financial year, the above non-financial key performance indicator for the presentation of energy consumption was adjusted in order to present total energy consumption transparently and because a key performance indicator relating to the number of containers moved would have been distorted in particular by coronavirus-related effects (high yard utilization).
* When calculating the key performance indicator MWh, the consumption figures for the principal companies (the German EUROGATE terminal operations in Bremerhaven, Hamburg and Wilhelmshaven and the respective service companies at each location, and EUROGATE holding company) were taken into consideration.

Table 2: current status of target attainment

Target Lower CO2 emissions
Status 2020 101,649 t CO2
Status 2021 104,415 t CO2
Comment There was a slight increase in CO2 emissions in the 2021 financial year. This is attributable to the recovery in container throughput and the associated increase in energy consumption and resulting CO2 emissions. The container throughput and workload at the terminals was lower overall in the 2020 financial year due to the COVID-19 pandemic. This had the effect of temporarily reducing energy consumption and CO2 emissions. However, CO2 emissions increased to a lesser degree than total energy consumption in the 2021 financial year. The above non-financial key performance indicator for the presentation of CO2 emissions was adjusted in order to present total emissions transparently and because a key performance indicator relating to the number of containers moved would have been distorted in particular by coronavirus-related effects (high yard utilization).
**When calculating the key performance indicator t CO2, the consumption figures for the principal companies (the German EUROGATE terminal operations in Bremerhaven, Hamburg and Wilhelmshaven and the respective service companies at each location, and EUROGATE holding company) were taken into consideration.

Employee welfare topics – Occupational health and safety management

Protecting the Group’s own employees and employees of external companies against work-related injuries or sickness and safeguarding their health and well-being is a top priority. Most work is performed using heavy equipment at the terminals (mainly straddle carriers and container gantries) and is susceptible to prevailing weather conditions. Considering the manual nature of this work and the deployment of much of the workforce in a three-shift system, promoting and protecting their health is especially important.

Management of occupational health and safety is the responsibility of the individual companies and their respective managing directors.

Significant non-financial performance indicators – KPIs relevant to management:
— Number of reportable work-related accidents at the workplace and on the way to/from work***
— Number of fatal accidents at work and on the way to and from work

As an indicator of occupational safety, the number of work-related accidents is regularly monitored. Table 3 shows the current status of target attainment.

Table 3: current status of target attainment

Target Minimize the number of work-related accidents and prevent accident-related fatalities
Status 2020 Work-related accidents: 326
Accident-related fatalities: none
Status 2021 Work-related accidents: 344
Accident-related fatalities: none
Comment The target to prevent accident-related fatalities was met in the past financial year. The rise in the number of work-related accidents at EUROGATE is attributable to the renewed increase in handling volume in the 2021 financial year after a temporary decline in the 2020 financial year due to the pandemic. Furthermore, as part of the defined monitoring process in the area of occupational safety, measures that sustainably support the target of minimizing the number of work-related accidents are developed based on the analysis of hazardous situations, accident severity and cause.
***In Germany, all accidents must be reported that result in death or injury that prevents a person from working for more than three days. The EUROGATE figure includes accidents involving not only the company's own employees, but also temporary contract workers. It does not record accidents involving employees of external contractors.

Anti-corruption and anti-bribery

To achieve long-term success, a company must conduct its activities in a legally compliant, fair and reliable way. Within the EUROGATE Group, the umbrella term “compliance” relates to the adherence to the statutory standards as well as internal corporate guidelines and policies and working to ensure their observance in the EUROGATE Group companies. These include the relevant policies and principles on preventing bribery and corruption.

Technical competence for the compliance management system lies with the Legal department of the EUROGATE holding company and the compliance officer. Responsibility for compliance with the Anti-Corruption Policy lies with the Group Management Board and the management boards of the respective EUROGATE Group companies.

Significant non-financial performance indicator – KPI relevant to management:
— Number of confirmed cases of corruption

The number of corruption cases serves as a key anti-corruption and anti-bribery metric and is reviewed regularly.

Table 4 shows the current status of target attainment.

Table 4: current status of target attainment

Target No cases of corruption
Status 2020 None
Status 2021 None
Comment The target was met. There were no confirmed cases of corruption in the reporting year.

IT security

Secure and reliable IT-assisted processes are the prerequisite to enable a container terminal to operate efficiently. This applies not only from an entrepreneurial point of view, but is also important economically. As hubs where national and international supply chains converge, container ports help to ensure the smooth functioning of the economy and trade. Efficient IT security protects the processes at the container terminal and consequently the entire port system.

The ever-growing number of IT-based business processes that have emerged in recent years, as well as the dovetailing of EUROGATE’s systems with those of other providers along the logistics chain, increase the demand for a secure IT infrastructure. Cyber threats are on the increase all the time and are constantly changing. At the same time, the EUROGATE Group’s reliance on IT systems is growing, especially in light of the planned automation projects. IT security is therefore crucial to enabling and ensuring efficient business processes across the companies in the EUROGATE Group.

Technical competence for the EUROGATE information security management system (ISMS) lies with the IT depart­ment of the EUROGATE holding company. Overall responsibility lies with the Group Management Board and the management boards of the respective companies in the EUROGATE Group. An IT security officer and an OT security architect have been appointed. An IT and an OT security board have also been set up and equipped with resources from the IT department and EUROGATE Technical Services. The ISMS covers all German EUROGATE terminals with the exception of North Sea Terminal Bremerhaven GmbH & Co. (NTB), operated as a joint venture between EUROGATE and APMT, which is managed separately. An IT security guideline and policy regulate the organizational and technical requirements of the EUROGATE ISMS.

The main focus of the existing concept is on the availability and integrity of the IT systems and data, with the aim of creating a resilient infrastructure based on risk assessment and of minimizing potential damage and times to restore service. A key element of the ISMS is a risk management system geared towards minimizing risk or creating an acceptable level of residual risk for EUROGATE. The security management approach follows the NIST Cybersecurity Framework and in its practical implementation is based on the IEC 62443 standard and the security catalogue that forms the basis of the two-yearly critical infrastructure (KRITIS) audit. In addition, the Group coordinates and exchanges information with local and European logistics partners (for example via EU-ISAC), as well as with relevant authorities and EUROGATE service providers. These help to ensure that new risks can be promptly identified and addressed. The EUROGATE ISMS includes information technology and operating technology, as well as the cloud services and platforms used.

The EUROGATE ISMS defines and regulates the necessary organizational structures, procedures, roles and accountabilities. It encompasses organizational, technical, regulatory and staff training measures. All measures are conceived and approved by the Group Management Board as part of an annual planning process. As a rule, they are systemically structured. Ad-hoc measures may be introduced during the year based on weak point analyses and alerts. The results are reported to EUROGATE’s risk management and to the Group Management Board in the IT security officer’s annual review. This report contains the current implementation status, a review of the past year and recommendations for the coming year.

The goals and targets are set on the basis of a general risk assessment for EUROGATE and concrete risk analyses for the respective projects. The EUROGATE ISMS was audited in the 2020 financial year in accordance with the guidelines of the Federal Office for Information Security (BSI), since EUROGATE is classified as an operator of critical infrastructure (KRITIS) pursuant to the IT Security Act (ITSG). The focus of the audit was to assess the status quo with respect to implementing the BSI guidelines. The deviations and recommendations resulting from the audit are dealt with within the scope of targeted measures. Implementation will be reviewed in the 2022 financial year within the scope of the next KRITIS audit. In addition, self-assessments based on NIST, IEC 62443 are used for modelling the measurability of the level of protection achieved through non-financial performance indicators. Furthermore, various external assessments are being rated with the use of security scorecards.

During the COVID-19 crisis, EUROGATE also introduced remote work. To this end, a technical solution was implemented that was designed according to the number of users and the security requirements for access to the internal systems. IT security in remote work is achieved through the use of IT equipment provided and managed by the IT department in connection with multifactor authentication. The introduction of digitalized training offerings regarding business-related topics in general and security awareness in particular was already planned before the pandemic, but COVID-19 accelerated their implementation. The same applies to technical means of digital collaboration (collaboration tools). The use of corresponding platforms was promoted and trained.

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