Reporting 2020


Legal and ethical compliance form the basis of our actions. In the interests of completeness, we also include our entire supply chain.

Laws, directives and our own ethical principles are our yardstick for all our business decisions and day-to-day activities. Our employees, customers, business partners and shareholders can rely on this. Being a reliable partner to them is important to us. Violating the law can have severe consequences for the company. This is why we consider crimes such as bribery, corruption, acceptance of benefits, embezzlement, fraud and anti-competitive agreements to be among the possible risk factors. Our compliance management system is designed to prevent these risks while educating and bringing the entire organization on board.

Compliance management system update

The departure of our previous compliance officer prompted us in the reporting year to integrate the topic of compliance into the Legal department and accordingly place it under new management. The reporting line to the Chief Compliance Officer – our CEO – is not affected by this. As part of this process, we have launched a review of the overall concept with the aim of creating an integrated compliance management system. This refinement will include revised guidelines, imposing more stringent requirements, for example on suppliers, and newly defined processes. Like this, we are continuing to demonstrate that we do not tolerate any form of corruption, do not permit discrimination and give top priority to occupational health and safety. We utilize our resources responsibly and engage in fair competition.

Regulations, monitoring and reporting systems

The compliance officer appointed by the Board of Management develops the compliance strategy further in consultation with the Chief Compliance Officer and reports to him regularly. This also implies an ongoing review of the effectiveness of the system. The compliance officer also informs the Supervisory Board once a year about all relevant issues, processes and incidents. As a first neutral point of contact, the compliance officer supports employees with their questions, receives complaints or tips or offers advice in the case of legal violations. An externally appointed ombudsman also offers both employees and third parties the possibility of anonymously reporting compliance violations as a second point of contact. Supplementing these mechanisms, our Internal Audit department regularly checks for compliance violations.

The Board of Management and Supervisory Board have a responsibility to lead by example and are tasked with ensuring that the employees they supervise are informed about the rules and adhere to them. Employees, in turn, have an obligation to point out grievances or suspected violations of the law. To prevent corruption, it is crucial to make employees aware of the inherent risks of corruption and to address the issue openly. For their own protection as well as that of the company, the dual control principle is to be applied in all legally relevant business processes.

Our principle

When exercising their duties, no BLG employee may offer, promise or accept incentives, preferential treatment or other benefits that are intended to influence fair, objective and proper decisions, or that even seem to do so.

Our Code of Conduct and our Anti-Corruption Policy remain key elements of the compliance management system. Like all sets of rules, these apply to all German companies in which we have a direct or indirect shareholding of more than 50 percent or in which BLG LOGISTICS is responsible for management. They are thus binding for all internal and external employees and consultants acting for us. Companies that are subject to foreign law must apply the guidelines in accordance with that law.

All employees received a copy of our Code of Conduct when it was introduced. New employees receive it in their welcome pack; temporary workers are made aware of it during their onboarding. Together with the Anti-Corruption Policy and the Compliance Policy, the Code of Conduct can also be consulted on the intranet. The Intranet also contains information on our compliance system, Code of Conduct and contact persons. At the international locations, the policies are available in the national language.

Prevention through training

At BLG LOGISTICS, compliance concerns us all. Therefore, we are currently working on expanding our training concept to include more e-learning offerings. To reach as many employees as possible, we are also relaunching our compliance communications. In the future, we are planning with the help of a 360-degree approach to inform about compliance topics throughout the year and like this continuously raise awareness.

Extensive, regular training sensitizes employees to compliance issues and consequently minimizes the risk of corruption. For this reason, even under the new concept it will continue to be mandatory for the Board of Management, all employees on management levels 1 to 3, as well as those with jobs in Purchasing or Sales. In addition, we are planning to offer corresponding training in the future to all managers below those levels. Participation in compliance courses at least every three years is mandatory.

In the reporting year, there was another round of regular refresher courses, plus induction training for all new BLG employees in the relevant functions. Training is additionally offered in Purchasing and Freight Forwarding. Our goal is to ensure that at least 95 percent of the relevant employees from each of the management levels 1 to 3 are trained within a three-year cycle. Currently, the figure is slightly below that target at 89.8 percent, and also below the previous year’s level. The reason for this lies firstly in necessary changes to the training concept and ensuing delays as a result of the coronavirus pandemic, and secondly in the fact that some of the employees to be trained are on parental leave or have in the meantime left the company.

UN goal: Ensure sustainable consumption and production patterns

We want to establish and reinforce sustainable business practices not only within our own company, but also along the entire supply chain. In addition to continuous dialog with our employees and partners, we also meet this goal through our internal and external policies and guidelines.

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Responsibility through to the supply chain

Our General Terms and Conditions of Contract and Purchase also give consideration to compliance. We require our suppliers and service providers to comply with the principles of the United Nations Global Compact. This essentially relates to protection of international human rights, the right to collective bargaining, abolition of forced labor and child labor, elimination of discrimination in hiring and employment practices, responsibility for the environment and prevention of corruption.

Increased focus on information security

As is the case with most companies, we are heavily dependent on information technologies. The trust of our customers and suppliers, as well as our employees, in the security and functionality of our systems and our responsible handling of sensitive data has therefore long been a key success factor. This makes it all the more important that we ensure a uniformly high level of information security across all processes. We base our activities in this area on the recommendations of the German Federal Office for Information Security (BSI). Our information security management system is additionally oriented toward international standards such as ISO 27001 and ISO 27002. Our IT Security Policy provides the framework for all aspects relevant in this context. This applies without restriction to BLG LOGISTICS including all subsidiaries in which we hold at least 50 percent of the shares, as well as to minority interests that utilize our IT systems, and is also and is also binding for contractual partners and suppliers subject to deviating regulations. The guidelines and procedures applicable throughout the organization are also derived from this.

Responsibility for all matters relating to IT security lies with the IT security officer, who reports to the head of IT Services. The tasks of the IT security officer include the operation and further development of the IT security organization, issuing advice on all IT security issues, regular risk analysis, the implementation of awareness-raising and training measures, and emergency preparedness. They must be involved accordingly in all IT security-relevant processes.

Increasingly sensitive: Data protection

At BLG LOGISTICS, the central Legal, Compliance & Insurance department is responsible for matters relating to data protection. With the introduction of the GDPR, the legal requirements governing how we process personal data of our employees, but also of our business partners and customers, have once again grown and we have adopted and communicated corresponding internal policies and guidelines as well as retention periods. We conduct regular and systematic on-site checks to monitor compliance with established processes and identify possible deviations as well as potential for improvement. This ensures a uniformly high level of data protection implementation across the company. Despite the more difficult conditions as a result of the coronavirus pandemic, it was still possible to conduct the audits in the reporting year thanks to online conferences and the support of officers on site. We also use these audits as an opportunity to train employees at the respective locations on topics relevant to data privacy and thus raise their awareness. In 2020, we developed a new e-learning format. We also see the increasing number of inquiries from different departments as evidence of the growing awareness for this topic.

Processes are documented using a centrally managed application that maps numerous interfaces with IT and Information Security. The level of documentation thus achieved allows us to respond quickly and reliably even to very short-term events or inquiries from supervisory authorities.

Implementation of the Sustainable Development Goals

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